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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Martin-O2 by Community Manager
  • 3 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 24 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

Marjo by Former Staff
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 1903 replies
  • 7 kudos

O2 Community Ideas Section: Use Kudos to vote

Hi guys, The Community Ideas Section has been running for a few weeks and we're really glad to see some great ideas from you all! We are looking at many of them within the business and have circulated all of them so far to ensure they are looked at a...

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Toby by Former Staff
  • 4 replies
  • 1 kudos

O2 World Chat - New update out now

Hey everyone, We’ve got a great new O2 World Chat app uthat's that's now live and we wanted to let you know all about it. What’s ‘O2 World Chat’?O2 World Chat is an app designed for iPhone & Android smartphones that gives you some of the best interna...

Chris_K by O2 Social Media Team
  • 6 replies
  • 0 kudos

Accepted Solutions on the O2 Community

Hi everyone, This is part of a series of guides about how the community works and how our members can get the most out of their time here. The O2 community sees dozens of help questions posted every day, from the ordinary to the bizarre, and our know...

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Martin-O2 by Community Manager
  • 13 replies
  • 2 kudos

MWC 2019 Megathread

Welcome to the MWC 2019 Megathread. We're keeping it simple this year, and using this thread for ALL things MWC.► Seen something at MWC you want to post about? Tell us here.► Seen something you're interested in? Want to know more about? Tell us here....

Chris_K by O2 Social Media Team
  • 15 replies
  • 1 kudos

Sony Xperia 10 now available

Hi everyone, Sony unveiled earlier today the new Sony Xperia 10 with a 21:9 Wide display, and it's now available on an O2 Custom Plan! Here are a few reasons why this might just be the device for you: Take the cinema with you Catch up on the latest m...

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EmilieT by Former Staff
  • 11 replies
  • 0 kudos

O2 Ask is closing

Hi everyone, We firstly want to thank all O2 Community members who were involved in our initial beta trials of O2 Ask, and hope you continue to take us up on any future betas, tests or trials on the O2 Community as your feedback, as always, is invalu...

Martin-O2 by Community Manager
  • 8 replies
  • 0 kudos

Community Spotlight: Sheepdog

Happy Friday everyone! To end this week, we have a little treat for you: the first community spotlight of 2019, which will be focusing on ... He's been a member for a very long time now, but is one of the few regulars who hadn't gone under the spotli...

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EmilieT by Former Staff
  • 21 replies
  • 1 kudos

O2 5G to arrive in 2019

O2 5G to arrive in 2019 as company builds a 5G Economy in partnership with British business. O2 to launch 5G network this year Four corners of the UK will kick-start O2 5G rollout – Belfast, Cardiff, Edinburgh and London To build a 5G Economy O2 is c...

Chris_K by O2 Social Media Team
  • 5 replies
  • 2 kudos

Excited for the new Samsung Galaxy? :)

Hi guys, Rumour has it that Samsung will be releasing the next Galaxy soon... Are you looking forward to this one? News and tech sites are already speculating about what its features could be. Until we know about it in more detail from the Samsung Un...

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Marjo by Former Staff
  • 37 replies
  • 0 kudos

5 Reasons to Belong to the O2 Community

Hi everyone! I hope you're all having a great day. Our community is a very important place for us and a very strong channel for feedback and member insights, and we’re constantly putting efforts in making it the best it could be so existing and new m...

5 reasons to belong to the O2 community
Marjo by Former Staff
  • 72 replies
  • 2 kudos