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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1570 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25242 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17055 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52072 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 282649 Views
  • 3219 replies
  • 12 kudos

Let’s support the NSPCC this Giving Tuesday!

Hi everyone, You might remember from earlier this year, we had some general discussions around what types of charities you guys support and have supported in the past. It was lovely to see such a long list of different charities in the topic! Do you ...

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Martin-O2 by Former Staff
  • 1229 Views
  • 0 replies
  • 0 kudos

🎅 O2 Community Advent Calendar 2019 🎄

Hi everyone! It's not long to go until Christmas, and to help you enjoy the countdown here on the Community, we're going to have a Community Advent Calendar! If you were here last year, you might remember that the Community Team posted a holidays-the...

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Marjo by Former Staff
  • 2533 Views
  • 0 replies
  • 3 kudos

Community Rewards: October 2019

Hi everyone, The most ghostly month of the year is now over, which can only mean one thing: it's time for the spooktacular October Community Rewards! As you know, every month, we want to give a big shoutout to the members who have contributed to the ...

EmilieT by Former Staff
  • 13276 Views
  • 37 replies
  • 5 kudos

Community Team update

Hi everyone, I wanted to let you know about some upcoming changes to the Community Team. It's with a very heavy heart that I am leaving the O2 community after today, as I will take on a new challenge in my career. Although I have only been part of th...

Goodbye
EmilieT by Former Staff
  • 16281 Views
  • 16 replies
  • 1 kudos

Community spotlight: jezza1234

Hey everyone, It's time for another community spotlight! This time around we spoke to @jezza1234 who joined the community back in 2014 and has become a regular face around the boards! We asked jezza1234 a few wacky questions which he's answered below...

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Martin-O2 by Former Staff
  • 7219 Views
  • 8 replies
  • 3 kudos

Now available: Huawei Freebuds 3

Hi everyone, If you're on the lookout for your next earphones, these might just be the ones for you! Listen to music with studio-quality sound, take calls without background noise getting in the way with the Huawei FreeBuds 3 - available in Black and...

Huawei Freebuds 3
EmilieT by Former Staff
  • 2511 Views
  • 3 replies
  • 0 kudos

Community Rewards: September 2019

Hello everyone, I hope you're all enjoying the week so far, and the beginning of Autumn, despite all the rain! As always, the beginning of the month means it's Community Rewards time again! How did September go by so fast? Each month we have a massiv...

Marjo by Former Staff
  • 11045 Views
  • 43 replies
  • 2 kudos

Huawei Mate 20 X 5G now available on O2!

Hey everyone, Another fantastic handset has just become available with O2! You can now pick up the Huawei Mate 20 X 5G! The Huawei Mate 20 X 5G lets you do more of the things you love With a huge 7.2 inch screen and a powerful battery Capture stunnin...

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Martin-O2 by Former Staff
  • 1197 Views
  • 0 replies
  • 0 kudos

Now available on O2: Huawei nova 5T!

Hi everyone, It's a good day for Huawei fans. The Huawei nova 5T is now available on O2 in black and Crush Blue! If you're excited about this one, you can get one for yourself over here. Additionally, if you purchase before 4th December you can claim...

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Marjo by Former Staff
  • 1067 Views
  • 0 replies
  • 0 kudos