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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1522 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24469 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16871 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51497 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279509 Views
  • 3212 replies
  • 12 kudos

O2 to stock Huawei Mate 20 X 5G

O2 today announces that it will stock the latest flagship smartphone from Huawei, the Mate 20 X 5G, when it launches in summer.The Huawei Mate 20 X 5G is the world’s fastest 5G smartphone, featuring a 7.2” ultra large OLED display, a 40MP ultra-wide ...

Huawei Mate 20 X 5G
Chris_K by Former Staff
  • 8998 Views
  • 16 replies
  • 0 kudos

"Smart Ambulance" trial using 5G

Hi guys, We've got some really interesting news for all of you, around a project O2 is now working on. If you're interested in 5G, the different uses it can have, or the future of health tech, keep reading! O2 will provide connectivity for a new “Sma...

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EmilieT by Former Staff
  • 6187 Views
  • 8 replies
  • 0 kudos

Win an Apple Watch with My O2!

Hey everyone, There's a fantastic competition running until the end of August where you have the chance to win an Apple Watch Series 4! There are 5 Watches up for grabs and entering the competition is super easy. All you need to do is sign in to your...

Martin-O2 by Former Staff
  • 7113 Views
  • 10 replies
  • 0 kudos

Community Recap: October 2019

Hey everyone, As the days get shorter, the weather gets colder and winter just around the corner lets take a minute to look back at another fantastic month on the O2 community with the October community recap! AMAZING CONTENT CREATED BY YOU Honor Ban...

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Martin-O2 by Former Staff
  • 3134 Views
  • 4 replies
  • 0 kudos

Sony Xperia 5 - Available now from O2

Hi everyone, Some excellent news for Sony fans - Sony Xperia 5 has now launched and is available to order from O2 in Black! Get the cinema experience, with the Xperia 5’s 21:9 CinemaWide display. And capture any scene in perfect focus with a triple l...

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Marjo by Former Staff
  • 7432 Views
  • 15 replies
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Instagram October photo contest 📷

Hi everyone, As we know we have some amazing photographers here on the community, we wanted to give you guys some info around a contest that just started on Instagram At O2, we’re all about bringing people together to experience unmissable moments. T...

EmilieT by Former Staff
  • 7830 Views
  • 10 replies
  • 0 kudos

O2 Recycle turns 10 years old

As many of you know, we are very proud of our O2 Recycle service and all we've achieved through it. On TrustPilot, 90% of reviews are rated 5 star, and we're the top rated recycle service of its kind on Review Centre. And now, with the service turnin...

Engagement ring made from recycled materials from the iPhone 5s that first brought them together O2 Recycle has saved over 3 million devices from landfill, saved 450 tonnes of mobile phone waste ending up in landfill, and paid over £226M back to customers
Chris_K by Former Staff
  • 4583 Views
  • 5 replies
  • 0 kudos

My O2 skill for Amazon Alexa - Out now!

Hey Guys, We’ve got some fantastic news for our Pay Monthly customers who have an Amazon Alexa device, or are looking to get one in the future. We’ve been working on a My O2 skill for Amazon Alexa and it’s now live on the Alexa Skills Store, so have ...

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Chris_K by Former Staff
  • 16954 Views
  • 6 replies
  • 0 kudos

Community Spotlight: RyanK1992

Hi everyone, It's been about a month since our last Spotlight, so we thought it was about time for a new one! This time we focused on a relatively new member, who has been joining in on some convrsations both on and off-topic more and more - we're so...

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EmilieT by Former Staff
  • 11672 Views
  • 18 replies
  • 0 kudos

O2 & ITN Productions: The first live TV advert powered by 5G

Hi guys, Did any of you watch the England Rugby game on Saturday 5th?? If so, here's a little something you might not have known about the ad that played halfway through! O2 and ITN Productions have created the world’s first live TV advert, powered b...

Marjo by Former Staff
  • 2502 Views
  • 2 replies
  • 0 kudos