on 05-08-2021 09:53 - last edited on 25-08-2021 10:48 by TheresaV
Hey everyone,
Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄
New home page
Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site.
You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.
On the right of these links you will see your community notifications > private messages and your profile picture.
Clicking on your profile picture will bring up a drop down menu which contains the following...
Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards.
The next level down is the community search bar and your latests stats and notifications!
Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before.
Next is the new trending topics section which is a live feed of the most popular conversations happening in real time!
Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked.
Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category.
Finally the familiar community stats can be found at the very bottom of the page.
New private messaging interface
We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view.
Solution highlight
The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages.
The new version has an updated text editor box for topics, replies and private messages.
Please have a good look around the new community and let us know any feedback, questions or issues in the comments below!
Issue log and updates:
Text font and formatting - Fixed. To correct this please clear the cache on your bowser
Signature cut off - Fixed. The hight of the signature box has been increased.
Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off
Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews.
Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply.
Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page.
Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased.
Add friends from member profile -Fixed. Add and remove friend has been added to profile pages.
Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade.
Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page.
Guide links not working - Fixed. Guide links now take you directly to the guide page.
Adding post count and views to replies - Fixed. Post count and views have now been added.
Errors in footer formatting - Fixed. We have now corrected all of the errors.
Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.
Spell checker in text editor - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date.
Spell checker change from US English to UK English - Investigating
Your own posts showing in the unread message page - Investigating
Clicking an unread message takes you to different unread message then highlighted - Investigating
Using male/female emoji’s adds extra emoji’s - Investigating
Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.
Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.
“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile.
Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 19-08-2021 11:01
@TheresaV Thanks for the reply, I realise that all new builds have bugs minor bugs that need fixing, but I just can't understand why clicking a post header sends me to random pages on a thread, it's very odd behaviour.
Anyway, I've said my bit and will hold my peace from now on.
on 19-08-2021 11:25
It is an odd one and not the behaviour we expected as well @Anonymous, so thank you for raising this. We definitely appreciate the feedback and hopefully this will not be a big issue to fix 😊
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
19-08-2021 11:32 - edited 19-08-2021 11:33
19-08-2021 11:32 - edited 19-08-2021 11:33
@TheresaV wrote:
And again on another note, two other issues have now been fixed @Anonymous @Cleoriff @Mi-Amigo @pgn @jonsie @BobM (and anyone I might have missed here):
- The OP is now only shown on the first page, even if you arrive from Unread Posts or another link.
- The footer has now been amended.
Thank you everyone
Excellent news about the OP now only showing on the opening thread. Just tested on two threads and working perfectly. 👍
Now about the UNREAD Post issue 😂
Veritas Numquam Perit
on 19-08-2021 11:58
on 19-08-2021 11:58
Thank you @TheresaV for getting the "OP at the top of each page" issue fixed and for letting us know.
I`ve done a test - Unread Posts; notifications - and problem has been fixed. No OP at top of each page - when going to thread, no matter where from.
That is going to make things a lot easier.
19-08-2021 11:59 - edited 19-08-2021 12:12
19-08-2021 11:59 - edited 19-08-2021 12:12
Looking a lot less cluttered at the foot of the edit screen now, but each of the 3 boxes (Useful, Related and Top Kudoed users) and the 2 blue footers (1 above Khoros logo, one after it) still get put one beneath the other in normal mobile view - but less text there now that only article titles are shown 👍
on 19-08-2021 12:14
We are definitely getting there @pgn @Mi-Amigo @Cleoriff 😉
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 19-08-2021 17:24
Slowly, slowly but definitely getting used to all the little quirks and abnormalities
on 19-08-2021 19:33
on 19-08-2021 19:33
on 19-08-2021 21:29
on 19-08-2021 21:29
on 20-08-2021 07:01
on 20-08-2021 07:01
And my own posts in my own Unread posts list, still on the 'to be fixed' list?
I hope 🤨