Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[Luke30]

I think this new o2 community fourm looks good.

[Cleoriff]

This UNREAD posts issue is getting worse I think. So on that note I'm off to bed!!

[liggerz87]

Also I noticed on Samsung browser on redmi note 5 if I at some one it puts 2 I then have to cancel one then the name after then it will work

[pgn]

Re highlight/permalink, I use the "Print" option and copy that URL.

BTW: The Share button takes the link and some text to Twitter/WhatsApp/etc, but that function now seems to put the user who clicks the link to the Head post on the thread, not to the Post that was on screen when Share was pressed. 🤷‍♂️

Thanks for re-enabling the

"Message X of YYY  |  Z  Views" feature 👍

[Cleoriff]

It's fascinating to see what others do to copy the url @pgn 

I only ever used Highlight (Now Permalink), others used Bookmark and now you with Print.

I don't suppose it make the slightest bit of difference as long as it achieves what you want

@AnonymousWill be pleased to see the post number and post views has magically appeared.  I noticed when I logged back on yesterday

[Mi-Amigo]

Good news - number of views and number of posts is back on each thread.

Bad news    - my own posts appearing in Unread Posts 

[TheresaV]

Hi everyone @Mi-Amigo @Cleoriff @pgn @Anonymous @jonsie @BobM 

Thanks for your feedback. The number of post count has now been added to the threads, so I will update the issues log accordingly.

I will also raise the spellchecker to be changed to English (UK), thanks for making us aware of that 🙂

I am afraid everything else is still being worked on but I will make sure to update you once there is any news. Thanks for your patience everyone, we are almost there!

[Anonymous]

@Cleoriff Hi, I understand that. But look at my screenshot, there is no click or button to send a person to the LATEST post.

I know how to get to the latest post via unread posts, unread posts have numbers and arrows at the end, the arrows take you to the latest post. The Community Activity Page is what most people look at, and the forth latest post leads with weather from February 2017 with no direct link to the LATEST post.

Also, as I said, why does clicking the thread header take different users to a different page? (For me page 14?) - Is the website it's self deciding where to take each individual user?

On that bottom thread in the screenshot I can click, the OP (Thread starter), the latest poster's name, the discussion type, and the header - None take me to the LATEST post. 

I can work out how to get around these things (If I can be bothered) BUT what about new visitors...

@TheresaV I'm sorry to be so critical, but did anybody test these things before going live?

[Cleoriff]

@Anonymous  Totally agree and apologies, I didn't really look at your screenshot properly yesterday. I just (wrongly) presumed you were talking about post order in any of the threads.. Bit of a mess really.

Also really interesting to see how people use the forum and how different we all are. 🤔

[TheresaV]

No worries at all @Anonymous, and sorry to hear this has been a bit frustrating. We have tested this before but sometimes things behave a bit differently when they are live. I will raise another ticket for this.

And again on another note, two other issues have now been fixed @Anonymous @Cleoriff @Mi-Amigo @pgn @jonsie @BobM (and anyone I might have missed here):

- The OP is now only shown on the first page, even if you arrive from Unread Posts or another link.

- The footer has now been amended.

Thank you everyone