Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[Anonymous]

@Mi-Amigo Thanks for the info, I see what you mean. 

I was looking at the screenshot from TheresaV in relation to the point I made about the missing post views count, I can now see she was answering several points at the same time.

The screenshot does show the post number and the post views but it still not implemented.

Flipping hell! How long does it take to implement a post number and view count? It's surely one of the most basic aspects of the design - And there it is in the screenshot, only not working on the site. Good grief!  

[jonsie]

Which is the same as the old 'highlight' post

And something else to feed back and rectify @TheresaV 

Can we have the text highlight and spell check to be in English(UK) not English(US) example as in 'centre'

[Mi-Amigo]

@jonsie 

Yes, what was previously called Highlight is now called Permalink. Reversal to old name Highlight would be better - as long-term members remember and used the old name.

As to the spellchecker, totally 100% agree we need the spellchecker to be UK English NOT US English. 

[Cleoriff]

Actually this post came about as I asked Theresa yesterday where the Highlight option had disappeared to.

She said it was replaced with permalink. Good job I was informed as I couldn't see a way to copy an url  to include in a post or PM. Apparently some people were using bookmarks to do that (something I'd never used at all!). So for instance if I wanted to share a silly post with anyone, now I click on permalink which highlights that url to include in a post. For instance, this one above from Jonsie https://community.o2.co.uk/t5/Welcome-News/Welcome-to-our-new-look-community/m-p/1480177/highlight/t... 

PS I have no problem with the change to Permalink, as long as I know  what it's called, I will remember that.

[Cleoriff]

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@jonsie wrote:

Which is the same as the old 'highlight' post

And something else to feed back and rectify @TheresaV 

Can we have the text highlight and spell check to be in English(UK) not English(US) example as in 'centre'

---

I agree with the spellcheck (US) @jonsie  The word which annoys me most is when I write favourite and it's underlined. They want me to use favorite apparently

[Mi-Amigo]

To be honest, in the past I used Bookmarks as the url appeared and would copy that and paste on a post or in a pm, and when things changed continued to do that. It wasn`t until @Cleoriff told me about Highlights last night - before this was mentioned on here by @TheresaV - that I was even aware of Highlights [now called Permalink].  

[Cleoriff]

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@Mi-Amigo wrote:

To be honest, in the past I used Bookmarks as the url appeared and would copy that and paste on a post or in a pm, and when things changed continued to do that. It wasn`t until @Cleoriff told me about Highlights last night - before this was mentioned on here by @TheresaV - that I was even aware of Highlights [now called Permalink].  

---

Yeah that was a bit funny @Mi-Amigo. ME to you "Wheres the highlight gone from drop down menu?" You to me "Sorry Den, No idea what on earth you are on about"

There again you DID tell me about using bookmarks to capture an url and in all my years here I never knew about that. Every day's a school day 😂

[Anonymous]

I know this has probably been all said and covered before, but, I just clicked O2 Community Activity and I see the most confusing list: Look at the threads, go to the bottom and the leading post is a weather report from 9/2/17 

Now I know this is still a current popular thread, but why is it still leading with the original post from 2017?

Also, there are no pages or arrows to click and whatever I try and click takes me to page 14. Why page 14? 

what is going on, does anybody know?

[Cleoriff]

@Anonymous 

The thread was started in 2017 but was commented on this evening, which is why it's showing where it is.

This is how it was before the forum change. The post which is commented on last will be top of the list (apart from the pinned posts)

[Cleoriff]

Just to add, I see the posts are now showing numbers and number of views.