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Hey everyone,
Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄
New home page
Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site.
You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.
On the right of these links you will see your community notifications > private messages and your profile picture.
Clicking on your profile picture will bring up a drop down menu which contains the following...
Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards.
The next level down is the community search bar and your latests stats and notifications!
Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before.
Next is the new trending topics section which is a live feed of the most popular conversations happening in real time!
Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked.
Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category.
Finally the familiar community stats can be found at the very bottom of the page.
New private messaging interface
We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view.
Solution highlight
The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages.
The new version has an updated text editor box for topics, replies and private messages.
Please have a good look around the new community and let us know any feedback, questions or issues in the comments below!
Issue log and updates:
Text font and formatting - Fixed. To correct this please clear the cache on your bowser
Signature cut off - Fixed. The hight of the signature box has been increased.
Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off
Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews.
Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply.
Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page.
Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased.
Add friends from member profile -Fixed. Add and remove friend has been added to profile pages.
Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade.
Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page.
Guide links not working - Fixed. Guide links now take you directly to the guide page.
Adding post count and views to replies - Fixed. Post count and views have now been added.
Errors in footer formatting - Fixed. We have now corrected all of the errors.
Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.
Spell checker in text editor - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date.
Spell checker change from US English to UK English - Investigating
Your own posts showing in the unread message page - Investigating
Clicking an unread message takes you to different unread message then highlighted - Investigating
Using male/female emoji’s adds extra emoji’s - Investigating
Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.
Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.
“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile.
Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system.
- 126375 Posts
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@Anonymous wrote:Hey @Martin-O2 if you want to check out my settings & make sure they're all shiny & new then please feel free, as I too am clueless.
Pretty much the same here @Martin-O2
Here's an example for Off Topic
* I understand the 3 pinned at the top
* After that should come WEATHER (It's the first posted on in the morning and usually about 19.30pm at night but no, this is the order.
Word Hunt Diamond - Tues 10 Aug 2021 - Postponed
White Room Quiz Mon 09 Aug 2021
A Summer’s Day at Home with the Cat
White Room Quiz Wed 04 Aug 2021
White Room Quiz Mon 02 Aug 2021 2nd Anniversary
And so on and so forth. Now apart from the top 3 pinned/posted those shown above are listed in date order i.e.the date they were posted.
So if I wanted to find WEATHER I would have to scroll back to 2018.
Word Association 2017.
Formula One Jan 2021 etc.
What I want (and had before the forum change) is the Off Topic posts showing on the last post made. So if WEATHER was the last topic to have something posted on, THAT should be the one showing after the pinned posts. I'm sure it's something in settings but I don't want to mess about with them.
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So I changed my 'posts per thread' and 'posts per page' to 200 and to 50
Now in a particularly long thread I don't have the problem of the OP being at the top of another page unless there are over 5 pages
- 126375 Posts
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Apologies i got two dates wrong.
If I wanted to find WEATHER in the Off Topic Thread I would need to scroll back to 2017
If I wanted to find WORD ASSOCIATION I would need to scroll back to 2012!! (which is probably why no-one has posted on it since the new look forum was presented to us!!
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It defies all logic, @Cleoriff.
And the Search function still has a mind of its own - took me 5 tries to figure where to put the "free pot plants because of Brexit" article yesterday.
- PS. And still, my own post shows up in "Unread posts" after posting the above 🤣
- 126375 Posts
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@pgn wrote:It defies all logic, @Cleoriff.
And the Search function still has a mind of its own - took me 5 tries to figure where to put the "free pot plants because of Brexit" article yesterday.
- PS. And still, my own post shows up in "Unread posts" after posting the above 🤣
Oh yes ...the old unread post issue. As I said yesterday, if I come online and jog round off topic as usual, then go to read unread posts, I have to scroll down to find a topic which needs answering!!!
- 38800 Posts
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Then I found it...
Re: Countdown to Brexit https://community.o2.co.uk/t5/Off-Topic/Countdown-to-Brexit/td-p/1288929#.YRN2rDbA94w.twitter
Sharing posts to Social Media is a lot easier - should you want or need to, I mean 👍👍
But the URL takes you to the head post, not the actual post, in that discussion 🤦♂️
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@jonsie wrote:So I changed my 'posts per thread' and 'posts per page' to 200 and to 50
Now in a particularly long thread I don't have the problem of the OP being at the top of another page unless there are over 5 pages
Useful suggestion @jonsie
except, with all the problems I had with settings in my personal profile I don`t want to even think about touching that.
The fact remains that the first post being at the top of every page was reported by members within hours of the "New Look" being launched and although @Martin-O2 reported the issue to IT [platform providers] straight away, we are still waiting for this to be fixed and have absolutely no idea of when it will be sorted.
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I agree 100% with what @Cleoriff said about the order of posts in Off Topic
https://community.o2.co.uk/t5/Welcome-News/Welcome-to-our-new-look-community/m-p/1477836
What we, the regular users of Off Topic, want and need is for the posts in Off Topic to be shown with the last post made being immediately below the pinned threads - NOT the "New Look" which is in order that the topic was first posted [in some cases going back years] which makes it almost impossible to find the thread wanted and was one of the reasons for me creating the Off Topic Index last weekend.
What should be in place, for example, if Weather was the last topic to have something posted on, it should be the one showing after the pinned posts.
This was the order of posts on Off Topic before the changes, so surely it can`t be such a big deal for this to be
to put back in place.
