Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[Cleoriff]

No It's not @blissgirl. I use Firefox on PC and when I check unread posts, they are MY posts I've just written. To find a NEW unread post, I have to scroll down and keep scrolling.

[pgn]

BTW - No Bell or Envelope icons in the blue top O2 bar on Chrome on Android in default (mobile) mode either:

 Also not visible on mobile in "desktop site* mode either (thanks, @Cleoriff ).

 

[Cleoriff]

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@pgn wrote:

BTW - No Bell or Envelope icons in the blue top O2 bar on Chrome on Android in default (mobile) mode either:

 

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Good grief! Thank god I don't use my phone!

[madasaf1sh]

`@martin-o2

The community guide linking doesn't work in a lot of the posts as not sure if its people or the board software putting a # in front of the link so the user isn't taken to the actual guide

[MI5]

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@madasaf1sh wrote:

`@martin-o2

The community guide linking doesn't work in a lot of the posts as not sure if its people or the board software putting a # in front of the link so the user isn't taken to the actual guide

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Already reported and a fix is being investigated.

[blissgirl]

@Cleoriff I ment the telfonica text at the bottom of page in reposse to @pgn  

[Cleoriff]

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@blissgirl wrote:

@Cleoriff I ment the telfonica text at the bottom of page in reposse to @pgn  

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Sorry @blissgirl. I misunderstood. It's an age thing! 

[Cleoriff]

@Martin-O2 

Attempting to send my WRQ PM to @Mi-Amigo and I'm told I have reached my limit of PM's sent????!!!

[Martin-O2]

Thanks @Mi-Amigo will add the Friends on profile to the list. 

@Cleoriff  both the topic order on the board level and the OP being on the second and following pages have been reported and are being worked on. 

Same for the unread posts issues and the guide links. Please keep an eye on the issue log at the bottom of the first post for details on what’s been raised and the current status. 

@Anonymous It seems that clicking an unread post is taking you to the first unread post in that thread and not the post that you clicked on from the list. This has been reported and we’re waiting on a fix. 

@pgn the male/female emoji is a strange one. I’m able to replicate that one so will add it to the list. 

For the guide editing that was a setting that turned on when the platform updated. I’ve turned it off for now. There is a new process for editing guides that we will look at turning on once we’ve got the major bugs sorted out. 

Good spot on the formatting issues in the footer. I’ll raise this one today. 

When on mobile you will need to click on your profile picture in the top right to find notifications and messages. 

I can check if unanswered topics can be added to the drop down on the home page. 

Mi-Amigo thanks for putting together the off topic index. We should have the topic order issue sorted out soon but in the mean time I’ll move that to the off topic board and pin it to the top of the board so everyone can find it there. I’ll also have a tidy up of this thread to remove the posts related to the off topic index. 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Signature cut off - Fixed. The hight of the signature box has been increased. 

Guide links not working - In progress. We're working to get the guide links taking you directly to the guide page. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post - Investigating

Topic first post is displayed on all pages of replies - In progress. The first post will only be displayed on page one. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

Video link on mobile view - Investigating

Emoji button on mobile view - Investigating

Image gallery missing from profile page -  Investigating

Spell checker in text editor  - Investigating

Increase emoji size - Investigating

Add friends from member profile - Investigating

Missing options in text editor (video link, quote and emoji’s) - Investigating

“View all” for posts and replies option on member profile - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Errors in footer formatting - Investigating

Adding unanswered topics to homepage dropdown - Investigating

Adding post count and views to replies - Investigating

[Martin-O2]

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@Cleoriff wrote:

@Martin-O2 

Attempting to send my WRQ PM to @Mi-Amigo and I'm told I have reached my limit of PM's sent????!!!

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Checking this one as a high priority now @Cleoriff. Can you post a screenshot of the error message?