Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[Cleoriff]

@Martin-O2  Not sure if this has been mentioned before but checked off topic and it's all out of sync. ie the topics we comment on daily like 'Weather' couldn't be found after scrolling through 4 pages. (and of course it doesn't help that we have The Virtual Lounge at the top of every page we scroll through)*Sighs*.

Edited to add, god knows where my beloved Formula One topic is. We were posting on that the day before the change!! *even bigger sigh!!*

[pgn]

And Unread posts still defaults to Posts, not Discussions, annoyingly.

And you miss 80% of the editing experience on Mobile (Android) as I discovered when I accessed the Forum on the laptop last evening. 

And pick a male emoji off mobile, it drops the female version into the text, but followed by male circle/arrow symbol: 

Male: 🤦‍♂️🤷‍♂️

Female: 🤦🙆

As it looks before post (colourized by me for clarity)

And look above the pic to see what transmogrification of emojis has happened.... 

[Cleoriff]

When you click on the emoji box. then click the asterisk you get most of the old emojis...except the sideways laughing one (Happy smiley 58) the thumbs up is missing as is the welcome one, the fright one and the little bowing men.....

[Mi-Amigo]

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@Cleoriff wrote:

When you click on the emoji box. then click the asterisk you get most of the old emojis...except the sideways laughing one (Happy smiley 58) the thumbs up is missing as is the welcome one, the fright one and the little bowing men.....

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Thanks for that @Cleoriff 

Solves the problem I had with having to scroll thru all those unwanted emojis. But as you said, some of the old favourites are missing, and I hope these missing and much used emojis will be restored on this part of emojis list.

I know that increasing the size of emoji is one the list of issues to be investigated and hope that will be in place soon. 

[Mi-Amigo]

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@Cleoriff wrote:

@Martin-O2  Not sure if this has been mentioned before but checked off topic and it's all out of sync. ie the topics we comment on daily like 'Weather' couldn't be found after scrolling through 4 pages. (and of course it doesn't help that we have The Virtual Lounge at the top of every page we scroll through)*Sighs*.

Edited to add, god knows where my beloved Formula One topic is. We were posting on that the day before the change!! *even bigger sigh!!*

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Good point @Cleoriff 

Like you, I couldn`t find Weather thread.

The threads are in random order, so how on earth are we meant to find anything which interests us and we wish to post in? Makes a mockery of my post on Welcome To The Community, where I encourage newbies to have a look at Off Topic and post on a topic which interests them. How are newbies going to find a topic, if we, the regular users, can`t ? 

[Mi-Amigo]

@Cleoriff 

After a bit of searching, I`ve managed to locate your F1 thread in Off Topic

https://community.o2.co.uk/t5/Off-Topic/Formula-One-2021/td-p/1426534

God knows how anyone is meant to find it...

As for the Weather thread in Off Topic, I`ll keep looking and will post when I find it 

[Cleoriff]

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@Mi-Amigo wrote:

@Cleoriff 

After a bit of searching, I`ve managed to locate your F1 thread in Off Topic

https://community.o2.co.uk/t5/Off-Topic/Formula-One-2021/td-p/1426534

God knows how anyone is meant to find it...

As for the Weather thread in Off Topic, I`ll keep looking and will post when I find it 

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@Mi-AmigoI found the weather thread by typing it in the search box. I had scrolled through 3 pages. Now as I posted on the weather thread it SHOULD be near the top of the first page. (yeah right!!)

[Mi-Amigo]

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@Cleoriff wrote:

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@Mi-AmigoI found the weather thread by typing it in the search box. I had scrolled through 3 pages. Now as I posted on the weather thread it SHOULD be near the top of the first page. (yeah right!!)

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Bad news @Cleoriff 

Despite you finding and posting on Weather Thread in Off Topic, thread is NOT on first page - not even after pinned topics.

Weather Thread in Off Topic is here -

https://community.o2.co.uk/t5/Off-Topic/Weather/m-p/1476522

DOES THIS MEAN, WE, THE MEMBERS, ARE GOING TO HAVE CREATE OUR OWN "OFF TOPIC" INDEX BECAUSE BOARD IS ALL OVER THE PLACE???

And NO I won`t apologise for capitals. Capitals means shouting on the Community and we`ve plenty to shout about over this New Format.

[Cleoriff]

It's ridiculous @Mi-Amigo . Weather not on first page even thought it's been commented on this morning. I see Arrival which we watched well over a week ago and has not been commented on for ages is showing on first page. What a nightmarish mess!!

[Mi-Amigo]

OFF TOPIC USERS INDEX

As the Topics in Off Topic are in random order and it is almost impossible to find regularly used topics...

Here is the OFF TOPIC USERS INDEX with links to threads on the Community

Please ADD any Off Topic topics which you find and/or use and post so as to "bump" this to the top of comments/posts on here

[Note there is no point in posting this index on Off Topic as it will be lost in with all the other threads]

WEATHER:

https://community.o2.co.uk/t5/Off-Topic/Weather/m-p/1476522