[Update: fixed] My O2 app currently unavailable
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19-02-2020 10:32 - edited 02-03-2020 17:28
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19-02-2020 10:32 - edited 02-03-2020 17:28
Hi guys,
A quick heads up in case you're having difficulties or see someone else on the community having difficulties with using the My O2 app. We are aware of an issue currently affecting the app and are looking into it.
The desktop version of My O2 is working so while we get the app issue sorted, please try to use the desktop version. You can also use mymobile.o2.co.uk to access My O2 on your mobile browser.
We will update the topic once we hear that the issue has been fixed. Apologies for any inconvenience and thanks in advance for your patience.
Update: this has been fixed for everyone, including the issue where some customers were unable to see their full data allowances.
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on 21-02-2020 00:19
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on 21-02-2020 00:19
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on 21-02-2020 00:34
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on 21-02-2020 00:34
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on 21-02-2020 00:38
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on 21-02-2020 00:38
Just checked, mines the same now.
It will be fine in the morning.
I'll check again before I go to bed.
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on 21-02-2020 01:10
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on 21-02-2020 01:10
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on 21-02-2020 07:16
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on 21-02-2020 07:16
I have a feeling this will now be broken forever!
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-02-2020 08:05
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on 21-02-2020 08:05
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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21-02-2020 08:58 - edited 21-02-2020 09:00
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21-02-2020 08:58 - edited 21-02-2020 09:00
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on 21-02-2020 09:04
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on 21-02-2020 09:04
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-02-2020 10:10
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on 21-02-2020 10:10
Working on laptop using Chrome.
I feel sorry for others who are still experiencing problems and very annoyed at the way they are being treated - with the standard excuse "we`re working on it" with no apology
... and "making improvements" - what improvements? why not fix what`s wrong before adding to them
With weekend ahead, I don`t expect "they" will get round to looking at any of the issues until next week...
Come on, prove me wrong and get all the problems [app; notifications] solved today - Friday.
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on 21-02-2020 10:17
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on 21-02-2020 10:17