on 11-06-2018 20:21
It's good to see that the close account feature works and that you become 'anonymous'.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 11-06-2018 23:33
Out of interest, @Martin-O2, @ do O2 consider Facebook, Twitter, YouTube and Instagram (Social Media) as ways to reach out to subscribers...?
Should there be a 5th option in that part of the Contact Preferences, under "What's the best way to contact you?" ?
on 12-06-2018 10:50
@pgn I'll double check with the team but as far as I'm aware O2 won't contact customers directly via social media. They will respond to queries but it's not a contact method for getting in touch with customers.
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