Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 3355 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 6357 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 21581 Views
  • 29 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 28289 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 25608 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 64391 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 120507 Views
  • 2383 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 69767 Views
  • 0 replies
  • 16 kudos

Community Spotlight: Madasaf1sh

Hi everyone, Although it's not Friday yet, we've got a little surprise for you: the first community Spotlight of this month! This time, we asked some questions to @madasaf1sh, a member that most of you have probably seen around the boards, as he's be...

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EmilieT by Former Staff
  • 4277 Views
  • 7 replies
  • 1 kudos

The Alcatel U3 2019 is now available on O2!

Hi everyone! The Alcatel U3 2019 is now available for O2 customers! You can get it here in Volcano Black. Small but mighty Thinking of venturing into the world of smartphones? The Alcatel U3 2019 is the perfect place to start. It’s easy to use, and y...

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Marjo by Former Staff
  • 1440 Views
  • 1 replies
  • 0 kudos

Samsung Galaxy Unpacked - 7 August 2019

Hey guys,As some of you have already spotted and started discussing last week, it looks like Samsung might have something exciting to share with everyone this Wednesday. They're hosting a live stream that begins 9pm BST. Officially, we've no idea exa...

Chris_K by O2 Social Media Team
  • 3370 Views
  • 7 replies
  • 0 kudos

Gig tickets giveaway!! 😉

Hi guys, I hope you're having a lovely week so far and are enjoying the sun! As you might know there are loads of gigs and events happening all the time at various O2 Academy venues around the UK. Do any of you happen to live nearby to any of the fol...

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Martin-O2 by Community Manager
  • 8589 Views
  • 29 replies
  • 0 kudos

Want to win tickets to Countryfile Live?

Competition now closed. Hey guys,We've got an amazing competition for you this week, but first, let us tell you a little about Countryfile Live and why it's an incredible day out for the family.What is Countryfile Live?Representing the best of the Br...

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Chris_K by O2 Social Media Team
  • 3950 Views
  • 22 replies
  • 0 kudos

Community Recap: July 2019

Hi Everyone! Did you enjoy the unusually hot weather we had for a few days there before it cooled down, or did you rather hide indoors? I'm a bit sad it's already August but relieved it's no longer 30 celcius. There's been a great deal of awesome thi...

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Marjo by Former Staff
  • 2268 Views
  • 4 replies
  • 3 kudos

Samsung Galaxy S10 5G Launched!

Hi everyone, We've got some very exciting news today, as our first 5G Ready device is launching: the Samsung Galaxy S10 5G, available in Majestic Black or Crown Silver! Get ready for a world of possibilities, with this new addition to the Galaxy S10 ...

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EmilieT by Former Staff
  • 2427 Views
  • 8 replies
  • 0 kudos

Community Spotlight: Welshsteve76

Hey everyone, It's Friday and what better way to see in the weekend then a community spotlight! This time around the spotlight is on @welshsteve76! Welshsteve76 joined the community back in 2012 and he's kindly agreed to answer a few questions for th...

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Martin-O2 by Community Manager
  • 4927 Views
  • 21 replies
  • 0 kudos

Community Rewards: June 2019

Happy Tuesday everyone! Have you been enjoying the amazing sunny weather we're FINALLY getting as much as I have? It's been an excellent few days and now on top of this, it's also time for: June 2019 Community Rewards! For those who might not be awar...

Marjo by Former Staff
  • 5918 Views
  • 58 replies
  • 7 kudos