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Introducing - iPhone 16e - ORDER NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to order HERE This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage options. You also currently have the chance to...

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Dave-O2 by Community Manager
  • 1789 Views
  • 19 replies
  • 1 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 33245 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 5124 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 27874 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 11707 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 4010 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 430638 Views
  • 3429 replies
  • 12 kudos

Delayed - June Community rewards

Hey everyone, I know a few of you have been wondering what's happening with June's Community rewards. Unfortunately we've had some issues with the Community platform this week and have not been able to extract the necessary data to calculate the rewa...

Martin-O2 by Former Staff
  • 35045 Views
  • 17 replies
  • 0 kudos

O2 Community FAQs

Hi everyone, Our expert Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions is to go through the ...

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Martin-O2 by Former Staff
  • 187277 Views
  • 0 replies
  • 49 kudos

First half of 2018

Hey everyone, Welcome to the second half of 2018. And what a start we’ve had! We’ve had a Royal wedding, celebrating the marriage of Prince Harry and Meghan Markle We’re halfway through one of the biggest football sporting events in the world We had ...

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Martin-O2 by Former Staff
  • 20224 Views
  • 0 replies
  • 0 kudos

Community Rewards: May 2018

Hey everyone! After a fairly sunny and definitely busy month, I'm sure you're all looking forward to the Community Rewards Each month we like to give a big shout out to those members that contributed to our Community by either asking questions, answe...

EmilieT by Former Staff
  • 25701 Views
  • 42 replies
  • 0 kudos

New GDPR-related community account features

Hey everyone, If you haven’t heard about GDPR, where have you been for the past 3 months (or longer)! No doubt you’ve received an influx of emails recently from companies telling you about the changes. We’ve made a few changes on the O2 Community to ...

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Marjo by Former Staff
  • 18262 Views
  • 43 replies
  • 5 kudos

OnePlus 6 - Pre-order now available

Hey Guys,We're proud to announce that the new OnePlus 6 has been revealed today and it's only available through OnePlus and O2. Even better news, you can pre-order yours right now, here. Still need some convincing that the OnePlus 6 is a beast and ha...

Chris_K by Former Staff
  • 19776 Views
  • 27 replies
  • 1 kudos

Community Rewards: April 2018

Hi all! I hope you're having a lovely day today. It's that time of the month again... Community Rewards! Each month we like to recognise those many people who contribute on our community by asking and answering questions and participating in discussi...

Marjo by Former Staff
  • 16517 Views
  • 30 replies
  • 1 kudos

TU Go is closing 30th November

Hey all,We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through ...

Chris_K by Former Staff
  • 161337 Views
  • 1061 replies
  • 1 kudos

New Community Manager

Hi everyone! My name is Emilie and I will be joining the Community Team, working alongside @Marjo and @Martin-O2 to make sure everything runs smoothly and help you keep this a fun place to share your knowledge about all things O2 and much much more. ...

EmilieT by Former Staff
  • 31994 Views
  • 27 replies
  • 4 kudos

Huawei P20 & P20 Pro. O2 Pre-order starts 29 March.

Hey all,If you didn't see it, Huawei have today announced their amazing new P20 and P20 Pro smartphones, and you'll be able to pre-order them on O2 from 29 March.Both new P20's have a serious eye on photography, with some of the biggest batteries ava...

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Chris_K by Former Staff
  • 39981 Views
  • 35 replies
  • 1 kudos