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Community Knowledge Base - Contribute with a guide!

Toby
Former Staff
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Hi guys,

The Community Knowledge Base has been live for a little while now and there are some great guides in there that are helping lots of people. Great to see! 

However, we are always looking to extend the range of guides there, as well looking into ways to better share the content across the O2 website. Below are some guides that would be great additions (and are popular subjects we see on social media and other avenues). 

Would you like to create one for the community? Post below or send me a PM!

- Charge to Mobile

- O2 travel, roaming rates and general O2 travel tips

- Sharer data – What it is and how it works

- Data usage – What uses more data, how much and why?

- App usage (Apple and Android) – Background data usages, how to monitor and how to check it

- TU Go (updated version)

- Any other O2 apps (that we do not already have guides for)

- Any other you think would be useful!

 

Another thing you can try is to include GIFs in your guide (which we can help with). We have been experimenting with certain step-by-step instructions (below):

Android App Usage GIF.gif

 

So, think you're up to the task? Post below or send me a PM any time.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 1 of 16
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Anonymous
Not applicable

Also I thought I was going to be given upto date info as I was asked by @Martin-O2 to do the o2 travel guide but I haven't had the relevant stuff that I asked for 

Message 11 of 16
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Martin-O2
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@Anonymous wrote:

Also I thought I was going to be given upto date info as I was asked by @Martin-O2 to do the o2 travel guide but I haven't had the relevant stuff that I asked for 


Yes apologies @Anonymous this totally slipped my mind! I'll get the info together for you today and send it over.  wink

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Message 12 of 16
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Curr946
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Ah, I see. I didn't realise. Sorry.
Current Phone: Sony Xperia XZ Premium
Message 13 of 16
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Toby
  • 11577 Posts
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@Curr946 wrote:
Ah, I see. I didn't realise. Sorry.

 No need to apologize @Curr946 slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 14 of 16
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Anonymous
Not applicable

Thanks @Martin-O2

Message 15 of 16
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Martin-O2
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@Anonymous wrote:

Thanks @Martin-O2


No problem it will be with you shortly wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 16 of 16
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