02-08-2016 12:15 - edited 02-08-2016 12:20
02-08-2016 12:15 - edited 02-08-2016 12:20
Hi guys,
The Community Knowledge Base has been live for a little while now and there are some great guides in there that are helping lots of people. Great to see!
However, we are always looking to extend the range of guides there, as well looking into ways to better share the content across the O2 website. Below are some guides that would be great additions (and are popular subjects we see on social media and other avenues).
Would you like to create one for the community? Post below or send me a PM!
- Charge to Mobile
- O2 travel, roaming rates and general O2 travel tips
- Sharer data – What it is and how it works
- Data usage – What uses more data, how much and why?
- App usage (Apple and Android) – Background data usages, how to monitor and how to check it
- TU Go (updated version)
- Any other O2 apps (that we do not already have guides for)
- Any other you think would be useful!
Another thing you can try is to include GIFs in your guide (which we can help with). We have been experimenting with certain step-by-step instructions (below):
So, think you're up to the task? Post below or send me a PM any time.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
02-08-2016 15:07 - edited 02-08-2016 15:10
Also I thought I was going to be given upto date info as I was asked by @Martin-O2 to do the o2 travel guide but I haven't had the relevant stuff that I asked for
on 02-08-2016 15:39
on 02-08-2016 15:39
@Anonymous wrote:
Also I thought I was going to be given upto date info as I was asked by @Martin-O2 to do the o2 travel guide but I haven't had the relevant stuff that I asked for
Yes apologies @Anonymous this totally slipped my mind! I'll get the info together for you today and send it over.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 02-08-2016 16:09
on 02-08-2016 16:09
on 02-08-2016 16:26
on 02-08-2016 16:26
@Curr946 wrote:
Ah, I see. I didn't realise. Sorry.
No need to apologize @Curr946
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 02-08-2016 17:16
Thanks @Martin-O2
on 03-08-2016 09:25
on 03-08-2016 09:25
@Anonymous wrote:
Thanks @Martin-O2
No problem it will be with you shortly
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?