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Posts: 10,294
Topics: 83
Kudos: 1,113
Blog Posts: 2
Registered: ‎22-08-2016

Re: Upgrade

@craigdavid until you receive a despatch email from O2 you will not receive your phone no matter what the website says. It is very likely the phone you ordered was, in fact, out of stock.

I should add you are not speaking to O2 this is a customer forum and we are all customers like yourself.

I suggest you contact Customer Services
http://www.o2.co.uk/contactus who should be able to tell you if your phone is in stock or not. You may also like to read the many comments on this thread https://community.o2.co.uk/t5/Welcome-News/Apple-iPhone-8-iPhone-8-Plus-amp-iPhone-X-Megathread/td-p... to see customers' comments on this very subject.

Welcome to the forum @Anonymous david.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Posts: 0

Apple Watch 3

Hi all. I’m currently on pay monthly with 02. My wife just bought me the Apple Watch 3. How do I go about swapping to EE as this watch only works with EE. Is this possible?
Posts: 84,706
Topics: 580
Registered: ‎04-01-2009

Re: Apple Watch 3

Only by paying off the device and giving 30 days notice to end the airtime. 

A good wife you have there. 

Posts: 117,686
Topics: 576
Registered: ‎04-04-2012

Re: Apple Watch 3

Cancel your o2 contract https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
Get your PAC https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
and ask EE for a contract.
If you plan on keeping your phone, get it unlocked too https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

So my iPhone was ordered on 8th Nov. Silver 256gb. Expected delivery 6th Dec. Got my tariff update on 30th Nov and delivery to store confirmation on 1st but I was at work so picked up on 2nd. Love it. So glad I didn’t opt for the 8 and a shorter wait. Would have loved more updates/info along the way though. Hope everyone waiting gets theirs soon!
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Hey guys ordered mine on Friday 1st and online it said up to one week I ordered the iPhone x 64gb and in black grey what every it is didn't realise there was such a delay or I may of held of ordering it was for Christmas doubt that now looking at this I looked on the same thing to say and it said 2/3 days so are they getting a delivery in or is this not the case

Posts: 2,080
Topics: 48
Kudos: 593
Registered: ‎04-05-2008

Re: Apple Watch 3

[ Edited ]


You Apple Watch 3 will work fine on o2 and you will get calls and a,s throigh as long as the iPhone is in range of the Watch.


EE will active the insult sim which will then allow you to use the Watch as a standalone device and not needed it the phone near by.


but I have a o2 contract with my Apple Watch 3 LTE and works ok when phone is in range


also make sure you have the correct Apple Watch 3. There are 2 versions. 

Apple Watch 3 GPS only

Apple Watch 3 GPS And LTE

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Level 3: Thinker
Posts: 67
Registered: ‎04-04-2012

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Well, according to the O2 iPhone X page in their online store - the 64GB Space Grey iPhone X is showing as "In Stock Order by midnight for free next working day delivery", so I would suspect that you will be getting an email to let you know your phone is on its way - if not then O2 will have some explaining to do!

Good luck - and hopefully your phone will arrive sooner, rather than later!



Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Got my Apple Watch S3 LTE last Sunday...


Loving it. No need to carry my iPhone everytime now to keep up with football scores, texts, any app notification etc.


Also Apple Music wherever you are! (As long you have EE 4G signal of course)

Level 6: Acolyte
Posts: 203
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Just received my tariff change email so should be getting it tomorrow or day after.
iPhone X
Order date 21st November.