Apple iPhone 12 Megathread

[Chris_K]

We're pleased to confirm Apple’s latest products - iPhone 12 and iPhone 12 Pro - have launched on O2, and iPhone 12 Pro Max and iPhone 12 mini go on pre-order from Friday 6 November. Further details including pricing, availability and pre-order info will be made available here on the O2 Community, on the O2 website, and on our Social Media feeds in the coming days.

Links for Pay Monthly customers
iPhone 12 5G	iPhone 12 mini 5G	iPhone 12 Pro 5G	iPhone 12 Pro Max 5G
Links for Business customers
iPhone 12 5G	iPhone 12 mini 5G	iPhone 12 Pro 5G	iPhone 12 Pro Max 5G

Questions?
As the UK's No. 1 network, we're here for you whenever you need us. We know how exciting new iPhone launches can be and we know you may have a load of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

Related discussions on the O2 Community

• Need a USB-C wall charger, new MagSafe case or other accessory? Check out our top picks
• Want to get an iPhone 12 or 12 Pro for less? Recycle your old device and get cash for your old tech. Check out how

[Chris_K]

---

@Cleoriff wrote:

Excellent news @Chris_K 

Will the iPhone 12 Pro be eligible before the 28 days run out?

---

Unfortunately impossible to know, as it all depends on stock and how 'free-flowing' it is. Most variants of the iPhone 12 Pro are showing as on back-order with some having an 'up to 3 week' delivery message - that's why it's currently not eligible for these discounts, because there are still some clear stock constraints/demands.

iPhone 12 is now considered as in a free-flowing stock situation as every variant is available for next day delivery, and it's a similar story for the iPhone 12 mini and iPhone 12 Pro Max, because though they're still on pre-order, our stock forecast for these devices is strong and is allowing us to enable O2 Open for these devices.

[Scottyy]

I’ve just checked the stocks of the iPhone 12 Pro 5G, and it says they’re all in stock and deliveries are available for next day? Will the 12 Pro be added to the O2 Open discount list then?

[Cleoriff]

@Scottyy 

Just remember O2's stock system isn't live. I heard yesterday from @Chris_K there was a 3 week delay?

[Scottyy]

Indeed, I checked yesterday after reading Chris’s comment and there was a 3 week delay on I think the 256GB Pacific Blue or gold model, but I’ve checked today and it’s all cleared up. Not sure if it’s a glitch, or if they’ve received a wave of new stock?

[Cleoriff]

Fingers crossed then @Scottyy 

[Ilfc]

Hello I ordered the iPhone 12 pro max last Friday. Do you know if I will receive it on Friday? Thanks

[Bryanjsmith]

Anyone had confirmation ?
If yes let us know your order time & date please.

[Stuart4]

I though we would have them tomorrow coz phone is out Friday

[MI5]

Dispatch emails are not sent out until the evening before delivery.

Patience is required

[Bryanjsmith]

Oh sorry I’m so keen that I woke this morning and thought it was Thursday!!!