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See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 4830 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7181 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23446 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29583 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26549 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 66890 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 129435 Views
  • 2444 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70390 Views
  • 0 replies
  • 16 kudos

The new Doro 8050 now available on O2

Hey guys, how was your weekend. There is something brand new launching this week. The new Doro 8050 is now available on O2. Tiny buttons, muffled sound, overly complicated menus when you just want to ring your grandchildren? When smartphones stress y...

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LukasB by Former Staff
  • 379 Views
  • 0 replies
  • 1 kudos

Now available: Xiaomi RedMi 7A

Hi everyone, Last week, we announced the first Xiaomi device to come to O2, the Xiaomi Mi MIX 3 5G, here. A second Xiaomi device has now become available, so if anyone was interested in devices from this brand, you now have more choices to consider! ...

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Marjo by Former Staff
  • 1093 Views
  • 1 replies
  • 0 kudos

O2 unveils living billboard

O2 has unveiled a living billboard as a part of the network’s four-week ‘Go’ campaign on Priority The billboard in Shoreditch is made from hundreds pistachio stems which reveal an environmentally friendly ‘Go Green’ message Passers-by can tear off se...

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Chris_K by O2 Social Media Team
  • 675 Views
  • 3 replies
  • 3 kudos

O2 reveals vision for a greener, connected future

The application of 5G and connected technology, such as smart grids and autonomous vehicles, could see the UK save up to 269 megatonnes of CO2 by 2035, almost equivalent to England’s total emissions in 2018 (280 megatonnes) The utilities and home ene...

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Chris_K by O2 Social Media Team
  • 355 Views
  • 0 replies
  • 0 kudos

O2 supports front-line customer service workers

O2 is supporting the Institute of Customer Service’s new campaign Back our Essential Workers: Service with Respect which launched in July. It aims to address hostility faced by front-line staff in customer facing roles that has taken place since the ...

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Chris_K by O2 Social Media Team
  • 443 Views
  • 0 replies
  • 1 kudos

Community Recap: July 2020

Hey guys, what a month this has been. So much happened in the world and also here on the community so much went down. Below is just a sample of all the content we had on here. And it is all because of you. It's not too late to take part in any of the...

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LukasB by Former Staff
  • 506 Views
  • 1 replies
  • 2 kudos

Samsung Galaxy Note20, Tab S7, Watch3 & Buds Live

Hey peeps,No doubt many of you will have seen the huge news and plethora of announcements today from Samsung. Well, I'm very pleased to confirm many of them are on their way to O2 and are already available to pre-order.Check out the new Samsung Galax...

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Chris_K by O2 Social Media Team
  • 381 Views
  • 0 replies
  • 0 kudos

Earn cash and raise money for charity with Kindred

Hey everyone,We've got some great news to share this week. We've teamed up with Kindred so that when you refer a friend to O2, you can earn cash and raise money for the charities you care about most. So what are you waiting for? Refer a friend today,...

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Martin-O2 by Community Manager
  • 684 Views
  • 2 replies
  • 0 kudos

O2 launches Visual Voicemail on Google Pixel 3 and 3 XL

Hi everyone, I hope you're having a good day so far! Good news for those who have wished for Visual Voicemail for Android - it has officially launched today. See our press release below. Visual Voicemail is making its way to more phones of O2 custome...

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Martin-O2 by Community Manager
  • 7620 Views
  • 24 replies
  • 1 kudos