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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1515 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24461 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16854 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51446 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279399 Views
  • 3212 replies
  • 12 kudos

The new moto e7 has launched!

Hi everyone! Another week, another amazing product launch on O2! And this week's might stop you in your tracks Working one step ahead, with the moto e7 in your hand there’s no stopping you. Built with a 48MP camera system you can capture your best sh...

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TheresaV by Former Staff
  • 3281 Views
  • 9 replies
  • 0 kudos

O2 Store Reopenings

Hi everyone, With the easing of lockdown measures and the reopening of non-essential retail, you might have wondered when exactly you will be able to pop into your local O2 shop again. And we are happy to announce that we are committed to backing the...

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TheresaV by Former Staff
  • 4044 Views
  • 10 replies
  • 0 kudos

High tech. Low monthly prices.

Customers on any network can now take advantage of flexible financing plans on the latest tech accessories Items available online include Airpods, AirPods Pro, Apple HomePod mini and Beats Solo Free headphones all available on 0% APR Up to six months...

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Chris_K by Former Staff
  • 1471 Views
  • 1 replies
  • 0 kudos

England Rugby - Six Nations 2021

How time flies. It feels like only a couple of months ago when England Rugby won the Autumn Nations Cup Now though, it's time for the team to face a new challenge. Check out the fixture date and times for the upcoming Six Nation matches. Saturday 6 F...

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Chris_K by Former Staff
  • 21334 Views
  • 114 replies
  • 0 kudos

Hello from your new Community Manager Theresa!

Hi everyone, Nice to meet you! My name is Theresa and I will be your new O2 Community Manager as from today. Of course, the lovely Marjo is hard to replace, especially as she spent so much time in the O2 community getting to know all of you and creat...

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TheresaV by Former Staff
  • 5048 Views
  • 58 replies
  • 4 kudos

Samsung Galaxy A52 5G Launched

Hey guys, it has been a minute since we had a product launch but we are back with a bang. If you are looking to upgrade to 5G but do not want to spend a fortune. The new Samsung Galaxy A52 5G has just launched on O2. Make moments into memories with a...

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LukasB by Former Staff
  • 2303 Views
  • 5 replies
  • 0 kudos

Emergency SOS - Feature Spotlight

E M E R G E N C Y S O S Over the last few days we’ve seen a lot of people wanting to know more about phone safety features which could help keep you safe, or alert the emergency services to your location and more. Let's explore the 'Emergency SOS' fe...

Chris_K by Former Staff
  • 7228 Views
  • 1 replies
  • 2 kudos

Community Rewards: February 2021

Hey guys, hope you are doing well. Another successful month on the community and this is all because of you lovely people! Nothing could be done without your hard work and this is why we want to say thank you. Each month we have a huge amount of peop...

LukasB by Former Staff
  • 4270 Views
  • 32 replies
  • 3 kudos

Community Recap: February 2021

Hey guys, Another month has gone by and with spring coming up we want to use the opportunity to look back at what was happening here on the Community over the past few weeks. Below we have put together just a few of the great discussions we had acros...

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TheresaV by Former Staff
  • 3487 Views
  • 14 replies
  • 1 kudos

New and coming to Disney+ this March

Don't yet have Disney+, but you're an O2 customer? Great news - you can add Disney+ to your current plan and we'll give you £2 a month off your bill.Don't yet have Disney+ and not an O2 customer? When you upgrade or join O2 you can get up to six mont...

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Chris_K by Former Staff
  • 1658 Views
  • 4 replies
  • 0 kudos