Welcome & News
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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 1839 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 22061 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 8346 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2899 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 372218 Views
  • 3341 replies
  • 12 kudos

Chat Messaging (RCS), now available on Samsung S10

Hey everyone, we have some great news today!O2 has launched a new messaging service for Samsung users, called “Chat Messaging”. This will initially be available to the Samsung S10 range before a wider release to more devices in the coming months. Cha...

Chris_K by Former Staff
  • 4915 Views
  • 4 replies
  • 2 kudos

Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Delivery delays: We have become aware of a UK-wide international shipping issue which may impact some pre-orders of the S21 Ultra 5G - 512GB (Black) model. If your particular order is impacted, you'll receive this by 5 Feb at the latest. More info. P...

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Chris_K by Former Staff
  • 14731 Views
  • 95 replies
  • 0 kudos

Get discounts on your bill with Airtime Rewards

Hi everyone! We've seen a few comments here on the forum occasionally around Airtime Rewards, and thought some more information about it would be helpful to share in case you're not all yet familiar with this awesome service. What is Airtime Rewards?...

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Marjo by Former Staff
  • 40457 Views
  • 33 replies
  • 0 kudos

The new Motorola Moto G9 Play has launched

Hey guys, how are you today? Back in the day when Motorola entered the game I used to answer every call with "hello Moto". So I am very excited to announce a new Motorola launch. The new Motorola Moto G9 Play is now available on O2 Capture the detail...

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LukasB by Former Staff
  • 4010 Views
  • 13 replies
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O2 Winter Sale!

Hey everyone, If you like January sales then we can do one better then that! O2's Winter Sale is still on with a bunch of fantastic offers that will be discounted until the 10th of February! Check out the bargains to be had at the Winter Sale below.....

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Martin-O2 by Former Staff
  • 2845 Views
  • 7 replies
  • 0 kudos

Become a Network Member

Hi everyone, We have an exciting opportunity for all you Network enthusiasts! We’d like to invite you to take part in a new programme here on the O2 Community that we have been preparing together with our Network teams. If you’d like to learn more ab...

LukasB by Former Staff
  • 10341 Views
  • 16 replies
  • 1 kudos

O2 5G now available in 150 UK towns and cities

O2 surpassed targets to reach over 150 UK towns and cities New places include Bournemouth, Cheltenham, Doncaster and Southampton O2 increases 5G footprint in London, Birmingham & Glasgow amongst others Focus now on densification to improve customer e...

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Chris_K by Former Staff
  • 1109 Views
  • 1 replies
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New changes to O2 Travel

Hey guys, We’ve got some great news to share around some new changes to O2 Travel. As many of you know, you can travel to many European destinations with O2 Travel for only £1.99 a day for calls, texts and data and from 14th July we’ll be extending O...

Martin-O2 by Former Staff
  • 13151 Views
  • 24 replies
  • 0 kudos

Store Click & Collect Orders - Update

LATEST UPDATE: O2 Stores are back open now. From Tuesday 11 August across the UK, Click & Collect and Click & Collect Today will be back. Hey all, We know the COVID-19 crisis has caused some uncertainties and one of those is around Click & Collect, o...

Chris_K by Former Staff
  • 21596 Views
  • 15 replies
  • 1 kudos

Help & Support from O2 during Covid & Lockdowns

Hello, and welcome to the O2 Community.For those of you who visited the O2 Community during the first lockdown last year, looking for help & support during the early stages of the first UK-wide lockdown, this may all seem a little dejavu. Ever since ...

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Chris_K by Former Staff
  • 7952 Views
  • 9 replies
  • 2 kudos