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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1522 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24471 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16873 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51497 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279514 Views
  • 3212 replies
  • 12 kudos

Browse our different forum boards!

Hi everyone, We have a lot of different discussion boards here on the Community, each themed around a product or service. If you're looking for help or want to jump in some conversations, we've listed below all our current forum boards so you can fin...

EmilieT by Former Staff
  • 154205 Views
  • 31 replies
  • 3 kudos

Community Rewards: JUNE 2021

Hey guys, I hope you are all doing well. It is my honour to post probably the most favourite thread of all on the community this month. You have all done a great job on the community and for that we are grateful. All this would not be possible withou...

LukasB by Former Staff
  • 4422 Views
  • 14 replies
  • 1 kudos

Community Recap: June 2021

Hi everyone You guessed it right. Believe it or not but another month has passed and brought us further into the year. And whilst Summer so far is a bit underwhelming this year, we can't say the same about last month here on the Community Below is ju...

TheresaV by Former Staff
  • 7011 Views
  • 20 replies
  • 2 kudos

Community Awards 2020 - The Winners!

Hey everyone, It's finally time to announce the winners of the Community Awards! A big thank you to everyone who voted in this round of the Community Awards. The winners are listed below. Best Review - @viridis for the This is: Sony Xperia 1ii review...

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Martin-O2 by Former Staff
  • 13753 Views
  • 33 replies
  • 6 kudos

Community Rewards: May 2021

Hi everyone It's time for the Community Rewards for May! I know, we are quick as it's only the 3rd but you all deserve it Each and every month we have many community members asking and answering questions on all things O2 and engaging in and creating...

TheresaV by Former Staff
  • 6242 Views
  • 21 replies
  • 3 kudos

The O2 is now in Fortnite!

Hey everyone, O2, working with Island Records and Epic Games, has today announced that London’s The O2 is now available to explore in the world’s biggest game, Fortnite, within Fortnite Creative! This week-long celebration of the world’s most popular...

Technical or specialist issues? Ask our Gurus

Hey everybody,Supporting our customers and keeping them connected during the COVID-19 crisis is our number 1 priority. With the temporary closure of our O2 stores, we introduced a new support resource where some of those store staff would now be help...

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Chris_K by Former Staff
  • 28916 Views
  • 53 replies
  • 2 kudos

O2 celebrating Pride month throughout June

Hey everyone,Just before we kick off with the weekend, I wanted to highlight the importance of Pride month, what O2 is doing, and why it's so important - not just for the LGBTQ+ community - but for ourselves as well. We're a diverse and inclusive com...

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Chris_K by Former Staff
  • 2457 Views
  • 6 replies
  • 1 kudos

Community Recap: May 2021

Hey everyone, May was another cracking month on the O2 community with lots of fun discussions, games, laughs, updates and more! I've highlighted a small selection of the great content posted last month in case you missed anything or need some inspira...

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Martin-O2 by Former Staff
  • 1548 Views
  • 2 replies
  • 1 kudos

Community Awards 2020!

Hey everyone, It's time to start voting on the 2020 Community Awards! The voting system will work the same way as last years awards. You can find details on how to take part and the categories below. What are the Community Awards? The community award...

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Martin-O2 by Former Staff
  • 4559 Views
  • 8 replies
  • 4 kudos