Re: Additional Line Discounts - Page 4

Martin-O2 · ‎18-08-2016

Hey guys,

We wanted to share some fantastic news with you all today. If you’re already with O2 and looking to get a tablet through us or sign up for an additional line for you or your family, we’ll reward your loyalty with a fantastic 20% monthly discount it. Better yet, you can benefit from up to 20 of these discounts – just in case your family is large enough to occupy a small village. If you’re not with O2 but you’re shopping around for new connections for your family you could be in for a massive saving by switching to us thanks to these additional line discounts.

So, how does it work?

If you have a pay monthly contract with us, you can sign up for an additional line with us (tablet for yourself or another phone for one of the family perhaps) for an O2 Refresh or 12-month SIM Only contract and then text LOYALTY to 21500 within 28 days of signing up. We’ll get back to you asking for some additional info and once applied, you’ll see the discount on your next monthly bill.

Feel free to visit our online shop and choose a brand new phone, tablet, or mobile broadband device on O2 Refresh, or a 12 month SIM only tariff.

Full details and T&C’s can be found here: http://www.o2.co.uk/additional-line

Any questions please ask!

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Martin-O2 · ‎21-10-2016

No problem!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎21-10-2016

Text now sent and awaiting response from the computer

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-10-2016

@MI5 wrote:
Text now sent and awaiting response from the computer

Good luck @MI5

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎21-10-2016

Text back says it will take 3 days to check!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-10-2016

To check? Sounds reasonable...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎21-10-2016

@MI5 wrote:
Text now sent and awaiting response from the computer

Great stuff! Drop me a mention if you have any further questions

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎30-10-2016

Still no reply. Over a week now, is this normal @Martin-O2 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎31-10-2016

@MI5 I've asked what the turn around on this should be. I'll update you as soon as I get a response.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Curr946 · ‎13-11-2016

So I've still not got this discount either. Checked my bill and full tariff charge applied. 😞

Current Phone: Sony Xperia XZ Premium

the1goalie · ‎15-11-2016

Anyone had any further response after recieving the wait 3 days text reply?