Worst Decision Ever to Choose Volt

mrvglsn · ‎11-06-2023

This is my last attempt for find a solution !! I will be leaving O2 and Virgin Media and it is the worst decision to have package Volt !! I am customer of Volt M250 Fibre Broadband + Phone + 10GB SIM. However even though 10 days have been past I haven’t received any email/ SMS from O2 and my SIM has not delivered !! I am calling Virgin they are saying I should call O2. Once I am calling O2 it is asking my phone number WHICH IS THE PROBLEM THAT I DO NOT HAVE !! Please reach out to me

MI5 · ‎11-06-2023

@mrvglsn

@O2Sarah- will be on in the morning and may be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎11-06-2023

Having seen this on a number of occasions I'm taking a bet that Virgin haven't ordered the SIM.

Problem is they are the ones you signed up with and they are the ones responsible.

As you are within 14 days I would phone Virgin and cancel.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

mrvglsn · ‎14-06-2023

Still NO PROGRESS..

O2

Worst Decision Ever to Choose Volt

Leaving o2

Is 02 Sim only contract an Eligible contract for V...

Virgin Media and 02 volt

Travel bolt on query

Cancellation