Volt

[JudeA]

Virgin Media offered me a volt deal as I am also an O2 customer.  This was added to my existing account, however O2 sent me a new sim card with a new number.  I now have and am paying for two accounts, one of which I don't need.  O2 have said it will be £154 to cancel this.

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm