Solved: Volt benefits

Laurence69 · ‎15-09-2025

How do I get my volt benefits added.

My account says I'm eligible and will take upto 14 days to be added its been over 21 what can I do

Dave-O2 · ‎15-09-2025

Thanks for the tag @MI5

@Laurence69 Please drop me your mobile number via PM and i'll get this sorted 😀

iPhone 17 Megathread + FAQ's // Don't fall for scams // Bigger benefits – Just for being with Virgin Media & O2
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pgn · ‎15-09-2025

Check your address details on both VM side and O2 side match exactly, @Laurence69 - call VM on 0345 454 1111 and O2 via the Social Media channel just below (FB Messenger).

If that is all good, come back here for further help.

Good luck!

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎15-09-2025

@Laurence69

There is an ongoing issue that might need help from @Dave-O2

Bigger benefits - Volt

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎15-09-2025

Another ongoing issue? What this time?

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎15-09-2025

Systemic failures, as usual.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave-O2 · ‎15-09-2025

Thanks for the tag @MI5

@Laurence69 Please drop me your mobile number via PM and i'll get this sorted 😀

iPhone 17 Megathread + FAQ's // Don't fall for scams // Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

Anonymous · ‎16-09-2025

So once again it's CS being incompetent? Smh.

jonsie · ‎16-09-2025

It's a system issue that customer service aren't able to override

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎16-09-2025

Just over the Horizon... 😑

|-- O2 Social Media Team via Facebook Messenger

O2

Volt benefits

On holiday in Turkey

Volt benefits

Account says Volt eligible but benefits not added ...

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