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Volt benefits

Laurence69
Level 1: Joiner
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on ‎15-09-2025 10:31

on ‎15-09-2025 10:31

How do I get my volt benefits added.

My account says I'm eligible and will take upto 14 days to be added its been over 21 what can I do

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pgn
Level 79: Lord of the Boards
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on ‎15-09-2025 11:08

on ‎15-09-2025 11:08

Check your address details on both VM side and O2 side match exactly, @Laurence69 - call VM on 0345 454 1111 and O2 via the Social Media channel just below (FB Messenger).

If that is all good, come back here for further help.

Good luck!

|-- O2 Social Media Team via Facebook Messenger
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MI5
Level 94: Supreme
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on ‎15-09-2025 11:30

on ‎15-09-2025 11:30

@Laurence69 

There is an ongoing issue that might need help from @Dave-O2 

Bigger benefits - Volt 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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on ‎15-09-2025 11:49

on ‎15-09-2025 11:49

Another ongoing issue? What this time?

|-- O2 Social Media Team via Facebook Messenger
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MI5
Level 94: Supreme
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on ‎15-09-2025 12:14

on ‎15-09-2025 12:14

Systemic failures, as usual.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
Community Manager
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on ‎15-09-2025 12:35

on ‎15-09-2025 12:35

Thanks for the tag @MI5 

 

@Laurence69 Please drop me your mobile number via PM and i'll get this sorted 😀

iPhone 17 Megathread + FAQ's //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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Anonymous
Not applicable

on ‎16-09-2025 10:58

on ‎16-09-2025 10:58

So once again it's CS being incompetent? Smh.

 

 

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jonsie
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on ‎16-09-2025 11:19

on ‎16-09-2025 11:19

It's a system issue that customer service aren't able to override

Social Media Support ~ O2 Facebook Messenger
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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pgn
Level 79: Lord of the Boards
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on ‎16-09-2025 12:14

on ‎16-09-2025 12:14

Just over the Horizon... 😑

|-- O2 Social Media Team via Facebook Messenger
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