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Volt Benefits

dgboss10
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Hi,

 

i've heard mixed info about this. If I cancel virgin media do i also instantly loose my o2 volt benefits?

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Enlli
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They usually continue until you are out of contract or upgrade or change your tariff.

However, O2 do have the right to cancel 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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dgboss10
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That's understandable, is there a way to pay for Travel Inclusive Zone?

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Enlli
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https://www.o2.co.uk/shop/international/using-phone-abroad

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@dgboss10 

See roaming guide Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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dgboss10
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I had a look just cant figue out what will happen if i leave virgin 

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MI5
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@dgboss10 

You get to keep your travel inclusive bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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dgboss10
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Thanks a lot! I spoke with o2 before and they said I loose it? Is this just them saying thst?

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MI5
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They just don't know so they guess and make it up @dgboss10 

From the T&C's:

You will not be able to unenroll from the benefits of this Offer once they have been activated, unless you decide to cancel both your Eligible O2 Tariff and Qualifying Virgin Media Purchase (or if the Qualifying Virgin Media Purchase registered at your addressed is cancelled by the account holder). Please note you may still be eligible for (and subsequently continue to receive) the benefits if you retain either one of your Eligible O2 Tariff or Qualifying Virgin Media Purchase.

 

https://www.o2.co.uk/termsandconditions/mobile/supercharged

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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dgboss10
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That's great! Hopefully if i do leave virgin they don't remove my volt benefits 🤞 

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