cancel
Showing results for 
Search instead for 
Did you mean: 

Volt Benefits

dgboss10
Level 2: Apprentice
  • 24 Posts
  • 9 Topics
  • 0 Solutions
Registered:

Hi,

 

i've heard mixed info about this. If I cancel virgin media do i also instantly loose my o2 volt benefits?

Message 1 of 10
2,004 Views
9 REPLIES 9

Enlli
Level 70: Enigma
  • 10589 Posts
  • 112 Topics
  • 1969 Solutions
Registered:

They usually continue until you are out of contract or upgrade or change your tariff.

However, O2 do have the right to cancel 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 10
1,999 Views

dgboss10
Level 2: Apprentice
  • 24 Posts
  • 9 Topics
  • 0 Solutions
Registered:

That's understandable, is there a way to pay for Travel Inclusive Zone?

Message 3 of 10
1,982 Views

Enlli
Level 70: Enigma
  • 10589 Posts
  • 112 Topics
  • 1969 Solutions
Registered:

https://www.o2.co.uk/shop/international/using-phone-abroad

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 10
1,977 Views

MI5
Level 94: Supreme
  • 154439 Posts
  • 658 Topics
  • 29431 Solutions
Registered:

@dgboss10 

See roaming guide Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 10
1,974 Views

dgboss10
Level 2: Apprentice
  • 24 Posts
  • 9 Topics
  • 0 Solutions
Registered:

I had a look just cant figue out what will happen if i leave virgin 

Message 6 of 10
1,963 Views

MI5
Level 94: Supreme
  • 154439 Posts
  • 658 Topics
  • 29431 Solutions
Registered:

@dgboss10 

You get to keep your travel inclusive bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 10
1,949 Views

dgboss10
Level 2: Apprentice
  • 24 Posts
  • 9 Topics
  • 0 Solutions
Registered:

Thanks a lot! I spoke with o2 before and they said I loose it? Is this just them saying thst?

Message 8 of 10
1,938 Views

MI5
Level 94: Supreme
  • 154439 Posts
  • 658 Topics
  • 29431 Solutions
Registered:

They just don't know so they guess and make it up @dgboss10 

From the T&C's:

You will not be able to unenroll from the benefits of this Offer once they have been activated, unless you decide to cancel both your Eligible O2 Tariff and Qualifying Virgin Media Purchase (or if the Qualifying Virgin Media Purchase registered at your addressed is cancelled by the account holder). Please note you may still be eligible for (and subsequently continue to receive) the benefits if you retain either one of your Eligible O2 Tariff or Qualifying Virgin Media Purchase.

 

https://www.o2.co.uk/termsandconditions/mobile/supercharged

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
1,936 Views

dgboss10
Level 2: Apprentice
  • 24 Posts
  • 9 Topics
  • 0 Solutions
Registered:

That's great! Hopefully if i do leave virgin they don't remove my volt benefits 🤞 

Message 10 of 10
1,933 Views