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Volt Benefits for other O2 users in house

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Inquisitive
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on ‎22-11-2023 10:30

on ‎22-11-2023 10:30

I understood when I chose Volt benefits that they could/would also be applied to other O2 mobiles registered at my home address. Whilst mine has had the benefits added, my wife's hasn't. Can someone advise what I need to do to get the benefits applied to her O2 mobile. Thanks 

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MI5
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on ‎22-11-2023 10:56

on ‎22-11-2023 10:56

@Inquisitive 

Your wife should be able to activate the benefits in her MyO2. 

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Inquisitive
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on ‎22-11-2023 10:42

on ‎22-11-2023 10:42

Thinking more about this, rather than the benefits being applied to hers automatically when I applied, does she need to log-in to O2 and activate them herself on her account? Thanks

 

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MI5
Level 94: Supreme
In response to Inquisitive
  • 155089 Posts
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Registered:

on ‎22-11-2023 10:56

on ‎22-11-2023 10:56

@Inquisitive 

Your wife should be able to activate the benefits in her MyO2. 

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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