Virgin Media and O2 Volt

[DavidWinkley]

I have been a customer of Virgin Media for about 15 years, and have just renegotiated a new contract.

As part of the contract, I have been given a 25GB O2 Sim. I had to take this even though I have two mobiles with Virgin Mobile.

I have received the O2 SIM, but unfortunately , the paperwork has my surname incorrectly spelt. I am reluctant to use the SIM, as when I register with O2, will the new mobile number be recognised with a correctly spelt surname.

I have tried to find where I can ask this question on the O2 website to no avail. All I want to do, is email someone, or god forbid speak to someone.

Does O2 monitor this site.

I can live in hope.

David Winkley 

[Cleoriff · Accepted solution]

@DavidWinkley 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Volt Megaguide