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Transferring number across to O2 query- does it have to be mine (account holders) number?

inbetweendays
Level 1: Joiner
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Registered:

Hi there

I have recently got a SIM as part of the Volt deal and as I am currently in contract myself I can't transfer my number across without paying an early termination charge.

 

My wife, however, is out of contract- so would I be OK to transfer hers across and if so on the page where I have to enter the details and it asks for name and e-mail I would presume I enter hers as opposed to mine that I use to sign into my O2 account with?

 

Thanks in advance

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madasaf1sh
Level 68: Extraordinaire
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@inbetweendays 

 

You need to enter your wifes name and then the email address you use for the account, as there are verification checks done by both networks. 


Full details on porting in can be found here Guide: Migration & porting into O2  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5884 Posts
  • 32 Topics
  • 1922 Solutions
Registered:

@inbetweendays 

 

You need to enter your wifes name and then the email address you use for the account, as there are verification checks done by both networks. 


Full details on porting in can be found here Guide: Migration & porting into O2  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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