Hi. A Virgin Media advisor set up a VOLT package for me which included changing my sim card. Whlst she was on the phone she sorted out a PAC number. The card has arrived but on the O2 web page my number is a new one. Will it change to my old number when I put the card in or has something gone amiss? The chat line is unavailable atm.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I did the same in December and everything went smoothly,if you worried you can reguest the PAC yourself and inform O2,my phone as facility for 2 Sims so I left my Virgin one in and put O2 SIM in the other slot,so when switch is complete the virgin SIM will stop working,hope that makes sense
