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Out of bundle charges reduction

Fretman
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What does”out of bundle charges reduction” mean?

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MI5
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@Fretman 

It's a billing conversion applied to align your O2 bill to your old Virgin charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fretman
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Today I changed my Sim only plan, to a cheaper, but virtually same plan. Tonight they messaged me,  saying they’ve removed my “out of bundle charges reduction”? I’m confused? 

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MI5
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That's because they removed your previous discount due to the tariff change @Fretman 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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