cancel
Showing results for 
Search instead for 
Did you mean: 

Out of bundle charges reduction

Fretman
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

What does”out of bundle charges reduction” mean?

Message 1 of 4
863 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 149914 Posts
  • 641 Topics
  • 28555 Solutions
Registered:

@Fretman 

It's a billing conversion applied to align your O2 bill to your old Virgin charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
858 Views

Fretman
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Today I changed my Sim only plan, to a cheaper, but virtually same plan. Tonight they messaged me,  saying they’ve removed my “out of bundle charges reduction”? I’m confused? 

Message 3 of 4
846 Views

MI5
Level 94: Supreme
  • 149914 Posts
  • 641 Topics
  • 28555 Solutions
Registered:

That's because they removed your previous discount due to the tariff change @Fretman 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
840 Views