How do I request free wifi booster

[Evielb]

I have the Volt boost package as I have both o2 and virgin media.  I need wifi boosters for my home.  Can you please tell me how I get these?

[Enlli · Accepted solution]

You need to contact Virgin media who will run you through some tests

150 from Virgin Landline or 0345 4541111 from any other phone

[MI5]

@Evielb 

You can run the tests and order pods through the virgin connect app https://www.virginmedia.com/broadband/connect-app

[Evielb]

Thank you

[Dave_Gra]

Hi,

You can use the Virgin media connect app on your phone to scan the house and detect blackspots the app should then allow you to order pods, Failing that you can ring virgin media team and they will help get wifi pods for your home, Due to the bad weather at the moment there may be a delay in delivery

[Ceebie]

I’m being passed from pillar to post on this number, is there another way?

[Enlli]

@Ceebie Sorry we can't help as it's  down to Virgin.

Have you used the Connect App and gone through a scan of all your rooms.

Virgin need that information 

[MI5]

@Ceebie 

If you follow the correct advice given above to use the VM Connect app, it's all done automatically.