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How do I claim WiFi boosters?

Mdbl
Level 1: Joiner
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on ‎07-08-2024 14:15

on ‎07-08-2024 14:15

I was told I could have these when I got my contract a year ago. I have looked for how to get them but found nothing. I need WiFi boosted there is little or intermittent signal in some areas of my small house. 

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jonsie
Level 94: Supreme
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on ‎07-08-2024 14:17

on ‎07-08-2024 14:17

You need to contact Virginmedia

They supply the boosters after asking you to run a few tests

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Enlli
Level 70: Enigma
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on ‎07-08-2024 14:18

on ‎07-08-2024 14:18

It's Virgin you need.

Download the Virgin Connect App and do a scan of your house. They can be ordered via there

Alternatively phone Virgin 0345 4541111 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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