cancel
Showing results for 
Search instead for 
Did you mean: 

virgin and o2

Pinkprincess280
Level 1: Joiner
  • 11 Posts
  • 6 Topics
  • 0 Solutions
Registered:

O2 are making gurus redundant I hear and this position is no longer around 

can I ask now where we will go for tech support I store 

Message 1 of 3
447 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Pinkprincess280 

You can come here for most of your issues and we'll do our best to advise.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
443 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Pinkprincess280 

You can come here for most of your issues and we'll do our best to advise.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
444 Views

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Pinkprincess280 no need to worry about this! While the guru name is disappearing all O2 store staff are being up-skilled to cover any tasks or issues that the Guru's would have previously dealt with so the level of support you get in-store won't change. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
406 Views