Solved: Re: virgin and o2

Pinkprincess280 · ‎23-01-2022

O2 are making gurus redundant I hear and this position is no longer around

can I ask now where we will go for tech support I store

MI5 · ‎23-01-2022

You can come here for most of your issues and we'll do our best to advise.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-01-2022

@Pinkprincess280

You can come here for most of your issues and we'll do our best to advise.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎26-01-2022

@Pinkprincess280 no need to worry about this! While the guru name is disappearing all O2 store staff are being up-skilled to cover any tasks or issues that the Guru's would have previously dealt with so the level of support you get in-store won't change.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

virgin and o2

Photos

Ported number

will Huawei e5576-320 work when O2 turn off 3g

Signal useless where I live but under contract

No mast working

Convert sim to esim