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unlocking phone

Annie234west21
Level 1: Joiner
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my phone screen has failed and I cannot read anything from it. Can you unlock my 'old'phone to enable me to use my telephone number while I get my usual phone repaired/replaced

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MI5
Level 94: Supreme
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@Annie234west21 

O2 can only unlock an O2 phone Guide: Unlocking an O2 phone to use a different SIM card 

If it's locked to a different network, they will need to unlock it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150168 Posts
  • 641 Topics
  • 28603 Solutions
Registered:

@Annie234west21 

O2 can only unlock an O2 phone Guide: Unlocking an O2 phone to use a different SIM card 

If it's locked to a different network, they will need to unlock it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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