on 28-10-2023 15:47
28-10-2023 15:50 - edited 28-10-2023 15:51
28-10-2023 15:50 - edited 28-10-2023 15:51
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: Migration & porting into O2
Note that nothing will happen over the weekend though.