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madasaman
Level 1: Joiner
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on ‎22-12-2025 03:24

on ‎22-12-2025 03:24

Why after using smart switch to transfer stuff to a new phone my sim card doesnt work? the network is recognised but phone says no number and i cant phone out or receive calls. 

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Enlli
Level 71: Golden Child
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‎22-12-2025 08:58 - edited ‎22-12-2025 09:14

‎22-12-2025 08:58 - edited ‎22-12-2025 09:14

It won't work.

You will need a replacement delivered by MyO2 or call into an O2 store with photo ID

Guide: How to find help & contact O2 

eSIM - How to activate  

O2 and eSIM is not a good combination 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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