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o2 Guru

igiveup
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‎07-07-2021 14:19 - edited ‎07-07-2021 14:23

‎07-07-2021 14:19 - edited ‎07-07-2021 14:23

Why is it that o2 keep insisting that my local o2 shop has no Guru? I spoke to him yesterday.  I'm fed up of being told this. I want to buy a new phone from o2, and have the Guru (Ian) transfer my data but it seems that o2 don't know of his existence. Anyone else found that o2 don't really know who works in their shops?I just want to make an appointment online. I'm now seriously considering going to the local EE store who have been very helpful. Pity, because I have been an o2 customer 22 years.

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MI5
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on ‎07-07-2021 14:24

on ‎07-07-2021 14:24

@igiveup 

Just use iTunes to do it yourself.

Very simple to do.

https://support.apple.com/en-gb/guide/itunes/itns3280/windows

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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igiveup
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on ‎07-07-2021 14:40

on ‎07-07-2021 14:40

"Itunes" ? You might as well be speaking chinese. Sorry, but I'm in my 70's and have no "I " products. 

I just want my data transferred to a new Android phone.

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MI5
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on ‎07-07-2021 14:42

on ‎07-07-2021 14:42

You can just call your local O2 store to book an appointment @igiveup 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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