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Resolved! Swapping to O2

When you swap to O2 do you need a new sim or use your existing one? They have had my PAC number from the time I purchased the sim contract. I now have a message from O2 sayingThanks for your order, your sim is on it's way, will be with you in 1-3 day...

Caller Not Hearing Ringtone

I have an Apple Watch cellular which I have used for some time now. Since adding this to my contract I have been having issues. When people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connect...

Apple watch data plan transfer

Hi, I upgraded my apple watch from apple watch 3 to apple watch 5 and am struggling to sign it up to a data plan. When I try it keeps giving me error code 30 and tells me to ring o2 which is impossible at the moment. I think the reason I can't get a ...

Phone slow and cutting out

Hi I'm having trouble with my galaxy a71 it keeps cutting out especially when using camera and is very slow I've only had phone for 8 weeks!

New Phone - unable to make calls.

I received my new phone yesterday. I am unable to make or recieve calls. I am able to message but no phone calls. Can someone help please?

Free SMS

Hey guys, I remember being able to send free SMS messages from the o2 website at one point. Does this still happen? It would be very handy for my business at the moment. Thanks in advance Craig

Amazon Extra on Prime

Hi,I signed up for Prime music on priority, I got sent the link to redeem but it doesn't work. I have tried on email, myO2 on my phone and via the O2 website. Can you help please

How do I add an another monthly contract to my account

I already have a phone contract with o2 but I would like to add an ipad. When i got to checkout it comes up with choose whether you want to upgrade or get a new number. Do i choose get a new number ?

my mail app when opened was a blank white screen now my phone has frozen

Iphone SE went to open mail this morning and got a plain white screen, came out used my phone as normal, went back in and now I cannot use my phone, it will not allow me to turn it off using the off button or using off and volume to restart, I am get...

Resolved! I am not receiving sms OTP from amazon.

I am trying to verify my phone number on my amazon account. I don’t receive the text that is sent with the one time passcode. I have contacted amazon but they were unable to help. I need this to open up Alexa video calls. Thanks

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