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number deactivated

Free10notwork
Level 1: Joiner
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on ‎16-09-2023 13:20 - last edited on ‎16-09-2023 13:54 by Moderator

on ‎16-09-2023 13:20 - last edited on ‎16-09-2023 13:54 by Moderator

hello i've got a payg sim but its saying it's out of service when I put it into my phone today. I still had some credit on it, is there some way of activating it so i can use it again please?

phone number : xxxxxxxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎16-09-2023 13:29

on ‎16-09-2023 13:29

@Free10notwork 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 0344 8090222 (PAYG)

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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‎16-09-2023 13:30 - edited ‎16-09-2023 13:30

‎16-09-2023 13:30 - edited ‎16-09-2023 13:30

Sounds like you have failed to either use or top up in the timescale for your particular plan

You can contact O2 but depending on time you may not get your number back

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,

They should be able to help you.

 

*FLAGGED 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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