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new sim

joyce1962
Level 1: Joiner
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i received my new sim today,as i have had a stroke i havent been able to swap sim quick enough and now blocked  for day,when i am able to swap sims over tomorrow,could i not just have new number swapped to new sim please or can i fone someone to do so?

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MI5
Level 94: Supreme
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@joyce1962 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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joyce1962
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thats to top up pay as u go,i tried it

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jonsie
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Breanna
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Were you able to get this sorted @joyce1962?

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