17-03-2023 16:38
i received my new sim today,as i have had a stroke i havent been able to swap sim quick enough and now blocked for day,when i am able to swap sims over tomorrow,could i not just have new number swapped to new sim please or can i fone someone to do so?
17-03-2023 17:19
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG)
17-03-2023 17:27
17-03-2023 17:27
thats to top up pay as u go,i tried it
17-03-2023 17:30
4444 is to top up
4445 is customer service
20-03-2023 13:04
Were you able to get this sorted @joyce1962?