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lost signal

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teresaball
Level 1: Joiner
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on ‎29-11-2022 21:46

on ‎29-11-2022 21:46

hi I have lost my signal I checked to see if there was any problems there was but now have been fixed but I still have no signal need help

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MI5
Level 94: Supreme
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on ‎29-11-2022 21:51

on ‎29-11-2022 21:51

@teresaball 

Try rebooting your phone. 

Guide: How can I sort out my network issues? 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147668 Posts
  • 639 Topics
  • 28345 Solutions
Registered:

on ‎29-11-2022 21:51

on ‎29-11-2022 21:51

@teresaball 

Try rebooting your phone. 

Guide: How can I sort out my network issues? 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎29-11-2022 21:53

on ‎29-11-2022 21:53

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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