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lost phone

cj11
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I lost my phone i am abroad in Romania how do i get an esim thank you

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MI5
Level 94: Supreme
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@cj11 

Report the loss first Guide: Lost or Stolen O2 Device? - How to Report it 

Then swap your sim in your MyO2.

 

esim install(1).jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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cj11
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I cant call them no credit and no live chat

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MI5
Level 94: Supreme
  • 151313 Posts
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Registered:

@cj11 

If you can do the install from your MyO2, there's no need to call as the process will disable your old sim anyway.

If you need to call, you can use Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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