cancel
Showing results for 
Search instead for 
Did you mean: 

lack of signal

jimbofedup
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am having constant signal drop outs - more out than on, sometimes up to 24 hours off then an hour on. Shows  awareness 'of problems' on coverage map but never improves although I am only a mile from mast with no intermediate hills, buildings or trees!

Message 1 of 2
295 Views
1 REPLY 1

Enlli
Level 69: Guiding Light
  • 8947 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

As customers we can only give advice

You could try a replacement SIM as they are known to go faulty. Best calling in to an O2 shop with photo ID for that.

However, if the phone is fine in other areas then it looks like a network issue.

Download and register for My Network App where you can report faults and receive updates.

Guide: How can I sort out my network issues? 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
287 Views