Solved: keep old number

Ninja · ‎11-08-2022

hi 2 weeks ago virgin changed my sim ,keep getting on phones and waiting an hour to get diconnected or run out of time ,then today got transfered to whatsapp ti says shut at 7pm,i have done the keep old number in my o2 account and keep getting email rejected try 6 times now ,and my old sim gonna run out soon need my number changing asap can any body help pac code still active few 2 weeks virgin media sent me thanks

MI5 · ‎11-08-2022

Guide here too @Ninja with some more info.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-08-2022

@Ninja

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Ninja · ‎11-08-2022

ok thank you i go try now

MI5 · ‎11-08-2022

Guide here too @Ninja with some more info.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

keep old number

Possible scam?

Safe search

eSIM outage 16/04/24

International data, calls etc

Sim swap