Solved: importing number from ee

Kate80 · ‎15-07-2023

Hi

I have purchased a sim from 02 and put the new 02 sim in on Thursday night, I am still waiting for my new to change over.

I ordered the sim and gave pac code Wednesday before 5pm it states on 02 site 1 working day and should of been done Thursday.

I'm panicked as I go away tomorrow and my ee number should of been transferred! I haven't informed anyone of my temporary 02 number and maybe missing important calls. Please help, I have tried to call 02 and got cut off. Can't seem to work out how actually get a person, rather than a robot!

MI5 · ‎15-07-2023

@Kate80

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎15-07-2023

@Kate80

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

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