cancel
Showing results for 
Search instead for 
Did you mean: 

iMessage and Facetime Activation

smudger329
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi all, 


Moved to a new PAYM SIM-only deal this week and ported my number (a number I've had for 20+ years across many networks).  Set-up of iMessage and FaceTime is failing on my iPhone 12 Mini. 

 

I've tried resetting network settings, resetting all settings, rebooting, hard resetting and tried the SIM in a different iPhone - nothing will activate iMessage or FaceTime.  

 

Can anyone help? @O2Emma ?

 

Message 1 of 4
481 Views
3 REPLIES 3

pjskip
Level 1: Joiner
  • 10 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Same here, moved over from virgin, can’t get messaging to work, just says awaiting activation….activation failed. Tried 202 useless.

Message 2 of 4
468 Views

MI5
Level 94: Supreme
  • 147038 Posts
  • 636 Topics
  • 28283 Solutions
Registered:

@smudger329 @pjskip 

It's taking around a week for the systems to update and catch up at the moment.

Just check that your number is correct in Settings >Phone >My number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
455 Views

smudger329
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for sharing this, and I get what you're trying to say.  I wouldn't be perhaps so frustrated if my wife's SIM (purchased two days before) had ported and activated iMessage flawlessly... 

 

I'll keep waiting. 

 

Message 4 of 4
448 Views