Re: eSim

SteThe · ‎11-11-2024

How do I do a sim swap!! I have moved from moto to google pixel via the out the box experience and transferred apps but now asking to get in touch regarding the esim.. I have no phone services now!

jonsie · ‎11-11-2024

Help guide here

eSIM - How to activate

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

SteThe · ‎11-11-2024

Tried all the support pages, I don't get the option to transfer sim as mentioned?

jonsie · ‎11-11-2024

You can't transfer an esim

You need to either request O2 to push one to My O2 or call instore

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-11-2024

.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-11-2024

@MI5 wrote:
.

There's an # tag for that as above @MI5

#esi

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-11-2024

Realised after so deleted it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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