Legacy migration

[philyym]

My phone  was on legacy, i was told that i had to change account to 360, this was done in July, my original number has never been return, i have rang 02 numerous times, even have a ticket number, I have been promised my old number back on every call i make, this is a business number, and is over 9 years old and linked to so many things.  does any one know the solution

[MI5]

@philyym 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 8002 or 

0800 977 7337