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Julia10
Level 1: Joiner
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on ‎04-10-2023 19:15

on ‎04-10-2023 19:15

I am getting only sketchy 3g if I stand in one place in my home at the moment. It says there's a mast not working and I'll get an update on 9th October!!

Not acceptable. I am off sick, I have counselling online, all my support is online.  When am I going to get any data signal back please?

TN5 7BE postcode.

 

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MI5
Level 94: Supreme
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on ‎04-10-2023 19:19

on ‎04-10-2023 19:19

@Julia10 

No one can answer that, sorry. All covered in the T&C's etc.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Oxonian
Level 39: Midshipman
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on ‎04-10-2023 20:47

on ‎04-10-2023 20:47

@Julia10 

I can only suggest that, as a temporary measure, you get a PAYG SIM on another network. 

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