Re: cancelled my account, confirmation

markbivvy · ‎31-07-2023

Hi.

how can i get confirmation about my account cancelation please.

tryed it via phone and just get passed from person to person and end up in a waiting list as long as a long thing

MI5 · ‎31-07-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

markbivvy · ‎31-07-2023

ok. guys ,thanks

i dont have membership to any of the above places ,but thanks for the help

MI5 · ‎31-07-2023

@markbivvy

As a general rule, if you can still login to your MyO2 the account is still active. If not, it's been cancelled.

But you'll need to keep trying O2 for exact confirmation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-07-2023

Text INFO to 85075 to see if the account is closed.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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